Pure Roots Ann Arbor

Entered to the receptionist on his phone, after completing his text he welcomed me. They had a clean set up. Hard to know what there is with the display set up. No real offering of product knowledge. Luckily I knew what I wanted. Did not receive a first time gift, maybe they were out. I was not amazed

Clean, Comfortable, Knowledgeable, Outstanding. I have nothing but great things to say about my experience at Pure Roots. Today was first time ever being to a dispensary and I couldn't be more happy. Bud tender Hayden answered all my questions and made sure my visit was excellent. Customer service was incredible and the product was top shelf. I'll be back very soon !!

Where to begin.. I live in a small town with small town dispensaries. So walking into Pure Roots, I was in dispensary-shock. It was pretty high-tech. Then I met Kat. The wonderful young lady that took me shopping for my provisions. As excited as I was to experience a more tech-advanced dispensary, Kat was just as excited that she had the honor of popping my Ann Arbor area dispensary cherry. This chick was knowledgeable on every product and how it affects you. She helped me find absolutely everything I needed and even introduced me to some new things. She was so easy to talk to and made me feel like she was actually listening me and cared. She totally low key became my therapist while I was there. Kat went above and beyong to make sure my first A2 dispensary experience was beyond exceptional. I will definitely make the drive in the future to come shop at Pure Roots with my fave tender Kat. Management, this woman deserves a frickin raise!

I stopped by for the first time today and have nothing but good things to say. The staff is friendly + knowledgable, the facility is extremely clean and well organized, the displays are intuitive and easy to navigate, and if you're a rec user they have a good selection of product. They also take health & safety seriously: all the staff are in masks and they disinfect surfaces between customers. I was on the sales floor for about 15 minutes and saw surfaces being wiped down multiple times during my quick stop. Katie helped me out today and since it was my first visit she gave me a very thorough overview of the company ethos, product selection, personal recommendations and answered all my questions. If you plan on stopping by it's helpful to have cash prepared as they're cash only, but rest assured that they have an ATM (and complimentary bottled water) in the waiting area!

This place is great!! Very helpful and they will have whatever you need